Business Manager

hybrid
Toronto, Ontario, Canada .
full-time . May 3, 2026

Description

Who We Are

Tetra Digital Group is Canada's leading institutional digital asset infrastructure provider, and right now, we're at an inflection point five years in the making.

As Canada's first and only regulated digital asset custodian, we've built the institutional foundation that the market now demands. Backed by Wealthsimple, National Bank, ATB Financial, Purpose Unlimited, Shakepay, Shopify, and Coinbase Ventures, some of the most consequential names in Canadian finance and fintech, we're building infrastructure that matters.

Tetra Digital Group operates three interconnected businesses: Tetra Trust, our regulated custody arm; Tetra Unity, a platform connecting custodians, risk systems, and data networks; and CADD, a compliant on-chain payment rail backed 1:1 by Canadian dollars.

About the Role

This role exists to make our CTO measurably more effective.

Our CTO's leverage is highest when focused on technology direction, security and cryptographic architecture, engineering team development, and ISV partner relationships. The operational and administrative surface around those things, people logistics, executive reporting, budget tracking, vendor administration, cross-functional coordination, consumes time better spent on the technical work.

You will own that operational surface end-to-end. The role is modelled on the Business Manager function that has historically existed in product groups at companies like Microsoft: a dedicated operator who runs the operational machinery of an engineering unit on behalf of the technical lead. If that pattern is familiar to you, you'll recognize this role immediately.

This is a force-multiplier role. You won't make technical or leadership decisions for the technology function , you'll make sure everything that surrounds those decisions runs cleanly.

Who You Are

You've spent several years in business operations, chief of staff, project coordination, executive support, or a similar role, ideally inside a technology company or regulated financial services environment. You've supported a senior technical or executive leader directly and made them visibly more effective.
You write exceptionally well. The materials you draft can go to a CEO without being rewritten.
You close loops. You track commitments, drive them to closure, and don't let things fall through. When deadlines slip, you communicate ahead of time, not after.
You don't wait to be asked. If you see something that needs handling, you handle it. You take ownership of your domain with minimal supervision.
You're comfortable in a high-candor environment. Tetra's leadership communicates directly and expects the same.
You read the room. You're operating close to senior leadership and you know when to act, when to ask, and when to escalate.
You're adaptable. We're growing and the role will evolve. Rigidity is a disqualifier.
You're not looking for a stepping stone into a technical role. You derive satisfaction from making a high-performing leader more effective and from running a function that doesn't fall over when one person is out of the room.

What You’ll Own

People Operations

Vacation requests, sick day tracking, and leave administration for the technology team
Onboarding and offboarding logistics for technology team members: equipment, access provisioning, and HR coordination
Headcount record-keeping; flagging variances against plan to the CTO
Routine HR coordination on people matters (sensitive matters escalate to the CTO)

Reporting and Executive Support

Prepare status updates, briefing notes, and materials the CTO delivers to the CEO and leadership team
Synthesize inputs from the technology team into structured executive summaries
Track open commitments, action items, and decisions from meetings the CTO attends, and drive them to closure

Budget and Vendor Administration

Track technology team budget (opex and capex) against plan on a monthly basis
Coordinate with Finance on purchase approvals, vendor invoices, and expense reconciliation
Maintain a vendor and subscription register for the technology function

Cross-Functional Coordination

Serve as the operational point of contact between the CTO and central functions: Operations, HR, Finance, Legal, and Compliance
Coordinate logistics for external partner and vendor meetings on behalf of the CTO
Support the VP of Sales on coordination touchpoints involving the technology function (NDAs, partner meeting logistics, follow-ups)

Information and Knowledge Management

Maintain organized documentation of decisions, commitments, and institutional knowledge for the technology function
Support conference and event planning: research, logistics, preparation
Curate inbound information relevant to the CTO’s areas of focus

What We’re Looking For

4–7 years in business operations, chief of staff, project coordination, executive support, or a similar role, ideally in a technology company or regulated financial services environment
Direct experience supporting a senior technical or executive leader (operating two or three layers below them on a day-to-day basis is the right shape)
Exceptional written communication, your documentation is good enough to send to a CEO or external partner without rewriting it
Operational precision: you close loops, track commitments, and hit deadlines
Proactivity, ownership, adaptability, and self-awareness in equal measure
Comfort with executive proximity and direct, candid communication
Working fluency in standard collaboration and tracking tools (e.g., Jira, Confluence, Asana, Google Workspace)

Nice to have:

Exposure to headcount and budget tracking in a startup or scale-up context
Familiarity with Canadian financial services or digital assets (an asset, not a requirement)
Experience in a regulated or audit-intensive environment

What’s In It For You

$130,000-140,000 base salary, commensurate with experience
Performance-based stock option grants, earned by delivering on the role.
Comprehensive benefits package
A front-row seat to Canada's digital asset transformation, this is a rare opportunity to be part of something that doesn't exist yet
A small, high-calibre team where your work is visible, your contributions are felt, and your growth is real

Before You Apply

This role is in-office in Toronto, five days a week through the 3 month onboarding period, hybrid thereafter with 3 days in office.

We move fast. We don't slow down for a process that doesn't earn its keep. If you've spent time in consulting, advisory, or Big 4 audit and you're ready to stop writing decks and start running the thing, this is that role. You'll see your programs built, your controls running, and your impact felt across the business. No hand-off. No client to wait on. Just the work.

If that sounds energizing rather than exhausting, we'd like to hear from you.

How to Apply

Submit your resume along with thoughtful answers to the application questions. We're not looking for perfect answers, we're looking for honest ones. Tell us who you are, what drives you, and why this role at this moment makes sense for you. Incomplete applications will not be reviewed.

Tetra is committed to building a diverse and inclusive team. We encourage candidates from all backgrounds to apply and will provide accommodation throughout the hiring process upon request.

Know someone who would be a perfect fit? Let them know!